FREQUENTLY ASKED QUESTIONS
CAN I COME SEE THE SPACE?
Yes! We would be happy to schedule a tour with you and answer any questions you might have. We are available by appointment only, so send us an email at firstname.lastname@example.org, send us a private message on Facebook or give us a call at 859-908-0731.
WHAT IS THE VENUE CAPACITY?
Our maximum capacity limit is 50 people.
HOW DO I CHECK ON AVAILABILITY FOR A SPECIFIC DATE?
HOW DO I BOOK A DATE?
If the date is available and you would like to move forward with booking, contact us to let us know the hours that you would like to reserve, the first & last name that you would like on the contract and the email address that you would like all the information sent to and we will get the process started.
HOW LONG WILL YOU HOLD MY DATE?
Once we have sent the booking email to you, we will tentatively hold the date you requested for 48 hours only. This will allow time for you to review and fill out all the necessary paperwork, as well as submit your rental deposit and/or payment (if the event is within 30 days) in order to secure your booking.
HOW DO I FILL OUT THE PAPERWORK?
We do all of our paperwork via email and through Google forms, so once we receive the necessary information we need from you, then we will get everything you need to confirm your booking together and emailed over to you. Once you receive the email, there will be links to the paperwork and you can fill everything out electronically online.
DO YOU REQUIRE A SECURITY DEPOSIT?
Yes, the rental deposit fees are stated below and are due within 48 hours upon booking.
If renting the facility on an hourly basis, a non-refundable rental deposit which goes toward the first (1) hour’s rental (Monday through Thursday, excluding holidays = $60.00 + tax) and (Friday, Saturday and Sundays, including holidays + $75.00 + tax) which goes towards the first hour of rental is due within 48 hours upon booking.
If renting the facility on a half-day or daily basis, a non-refundable rental deposit of $100.00+ tax which goes towards your rental fee is due within 48 hours upon booking.
If the event is within thirty (30) days prior to the rental, the entire rental amount is due upon signing of the rental contract and due within 48 hours.
WHEN IS MY REMAINING BALANCE DUE?
Your remaining balance is due within 30 days of your event date.
WHAT FORMS OF PAYMENT DO YOU TAKE?
As for payment options, we accept cash, check, money order or Venmo @thecelebrationstudio, whichever is easiest for you. If mailing a check, our address is The Celebration Studio 7718 Alexandria Pike Alexandria, KY 41001. If dropping off your payment, we have a drop box on the back of our building next to the door and you are welcome to drop it off at your convenience.
HOW DO I GAIN ACCESS TO THE STUDIO THE DAY OF MY EVENT?
On the day of your event, a staff member will meet you at the studio approximately 15 minutes before your contracted booked time begins. At this time, you will do a quick walk-through of the studio and go over the pre-event and post-event checklists together. Details of arrival, procedures, etc. will be emailed to you the week of your event.
WHERE DO I PARK WHEN I ARRIVE?
If you have items in your car that you need to bring in, you are welcome to park or back in up at the top of the building in front of the doors.
HOW LONG DO I HAVE ACCESS TO THE VENUE ON THE DAY OF MY EVENT?
We offer hourly (3-hour minimum), half-day (12-hours) or full-day (24-hours) rentals. Your set up time, event time and clean-up time must fall within your booked rental time.
WHEN CAN WE START SETTING UP FOR OUR EVENT?
Your setup time starts at the time of your contracted rental time. For example, if you book the studio from 12:00 pm to 4:00 pm, set-up would begin at 12:00 pm.
CAN I DROP OFF ITEMS THE DAY BEFORE?
No, you will not be able to drop off items at the venue early.
DOES OUR EVENT HAVE TO END AT A CERTAIN TIME?
Yes, all events must conclude by 1:00 am.
WHEN DO I NEED TO HAVE EVERYTHING OUT OF THE SPACE?
All rentals, personal items, and anything else brought in for your event must be removed from the space at the end of your contracted rental time. If you exceed the contracted rental time, a $75 + tax per hour fee will be billed to the renter.
WHAT IS REQUIRED FOR CLEANUP?
The renter is responsible for all clean-up of the facility. Responsibilities include picking up, bagging and putting all trash in the proper receptacle, cleaning and wiping off the tables, chairs, countertops, etc., sweeping the floor, including under tables and chairs, ensuring that the venue is clear of all food, crumbs, trash, glitter, confetti, etc. and removing all items personally brought in by the renter or guests. The venue must be left in same condition after the event as the same clean condition in which it was found upon arrival. A clean-up list will be given to you and all cleaning supplies are provided.
ARE TABLES, CHAIRS AND LINENS PROVIDED?
The following tables and chairs are included in your rental fee.
50 white chairs
Up to 2 guest of honor chairs
Six rectangular 8 ft tables and 48 chairs set-up for seating. (Tablecloths are not provided for these tables)
Three rectangular 6 ft tables set-up for food, drinks, gifts, etc. (Tablecloths & skirts are provided for these tables)
One card table with table skirt.
One rectangular 8 ft buffet table
Additional linens can be brought into the space by the renter, but are not provided by the Celebration Studio.
WHO DOES THE SETUP OF THE TABLES AND CHAIRS?
The Celebration Studio handles all set up of tables and chairs.
WHAT KITCHEN FACILITIES DO YOU HAVE?
We have a sink, microwave, coffee maker & small college-sized refrigerator, as well as a kitchen island and bar/serving area. Standing and tabletop galvanized bins for drinks/ice are also available for your use. (We do not have a stove or ice maker.)
CAN TWO EVENTS HAPPEN AT THE SAME TIME ON MY EVENT DAY?
No, we will never book two events during the same hours on the same day. You have exclusive rights to the venue during your booked rental time at the studio.
CAN I USE MY OWN CATERER?
Yes, we do allow outside caterers.
CAN I HAVE A FOOD TRUCK?
Yes, food trucks are a great addition to our space. Food trucks can set up either in the front or back of our venue.
CAN I PROVIDE MY OWN ALCOHOL?
Yes, alcohol is permitted inside the facility and you may bring your own.
ARE CANDLES ALLOWED?
Decorations that include live flame, such as lit candles on tables/bar/serving areas or sparklers are not permitted due to fire code safety. Birthday candles on cakes, cupcakes, etc. are acceptable.
ARE THERE DECORATING RESTRICTIONS?
Yes, you may only affix objects to the walls with painter’s tape. To affix decorations to the wall, painting tape ONLY is permitted. Tacks, staples, nails, hooks, putty, scotch or other tape, command strips, etc. or anything that will damage the walls, windows, doors, ceilings, lights, bulletin boards or floors ARE NOT allowed.
Decorations or other materials may not be attached to lights or light panels in ceiling, air vents or fire exit signs.
The following are strictly prohibited: no animals, no bird seed, rice, silly spray, confetti or glitter. Fog machines, pyrotechnics, displays or props involving water, and other special effect equipment with potential for fire or water damage are prohibited are not permitted.
DO YOU HAVE A SOUND SYSTEM?
We have a Bluetooth speaker. Any other sound system or equipment you may want must be provided by the renter. DJ's are permitted.
DO YOU HAVE A TELEVISION?
Yes! We have a 60” television with HDMI, Chromecast/Airdrop and USB port.
WHERE DO GUESTS ENTER?
We have a couple of options for your guest to enter. There are two doors on the main level where guests can enter straight into the party room and there is also an entrance on the lower level by the parking lot where guests can enter there and then come up the stairs to the party room.
WHAT IS YOUR RESTROOM SITUATION?
We have one restroom located on the lower level of the venue. There are stairs that you must go down from the party room to the restroom or if one cannot navigate the stairs, you do have the option to go around the building into the lower level back door to access the restroom.
IS YOUR VENUE WHEELCHAIR ACCESSIBLE?
Yes, our venue and our restrooms are all wheelchair accessible.
IS SMOKING ALLOWED?
There is a zero-tolerance no-smoking rule at The Celebration Studio. No persons shall smoke or vape inside of the premises or in front of the building. There is a cigarette disposal unit in the back of the building for smoking guests, however, the renter is responsible for cleanup and removal of butts left on the ground, driveway, grassy areas or in the parking lot.
WHAT IS THE PARKING SITUATION?
A private parking lot with approximately 22 spaces for renters and guests of The Celebration Studio is located in the lot behind our building. Parking is also available in front of the building and going up and down the far side of our driveway.
WHAT IS YOUR CANCELLATION POLICY?
All payments are non-refundable. If you need to reschedule your date due to unforeseen circumstances, then we will do our best to work with you, but cannot guarantee rebooking dates.
HOW FAR IN ADVANCE CAN I BOOK?
Bookings can be made up to one year in advance.
DO YOU CHARGE TAX?
All bookings and services are subject to Kentucky’s sales and use tax, so there will be a 6% sales tax added on to the total cost of booking.
FOR ANSWERS TO ALL OTHER QUESTIONS, PLEASE CONTACT US BY EMAILING email@example.com